Plate While You Wait
"I would like to say THANK YOU to everyone involved for their great service! As a business owner it is a great comfort to
have a vendor that cares as much about their customer's customer as they do their own."
Challenge:
A metal etcher located in Indiana got a call on Friday night from a customer who's "one man show" tin plater went to play golf instead of
taking care of his customer and he needed parts plated by 8PM that night.
Solution:
Precision's service team set-up a "plate and wait" for our customer's customer and treated this gentlemen to a three hour turnaround on a Friday night!
Parts were packaged and ready to be dropped off at a local Fed Ex depot so his customer could have plated parts for assembly on Saturday morning. His customer called
him numerous times throughout the weekend to thank him, amazed at the service he was provided.
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PRECISION IS FAMILY
